How to use rent chase
Send reminder emails to tenants who are behind on rent, in bulk or for selected payments.
Rent chase sends reminder emails to tenants with overdue or unpaid rent.
- Go to Finance → Payments.
- Use the date range and filters to see unpaid or overdue payments (e.g. debtors list or payment list with status).
- Select the payments or tenants you want to chase. You may have a Rent chase or Chase rent action that lets you select all debtors in the range or pick specific ones.
- Confirm and send. The tenant(s) receive an email reminding them to pay. There is no "undo" for the email; you can mark the payment as paid later if they pay so future chases don’t include it.
- You can run rent chase again for the same period if needed; avoid sending too frequently to the same tenant.